Beach Palace Hotel Cancun, Cancun - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

Nestled in Cancun's Zona Hotelera, Beach Palace offers an all-inclusive resort experience combining luxury and relaxation. Featuring spacious accommodations with ocean views, the resort showcases stunning architecture and is renowned for its upscale amenities. Guests can enjoy world-class dining options and a vibrant atmosphere, making it a top destination for families and couples alike.

Location

Located directly on the beach, Beach Palace is easily accessible to Cancun's top attractions, including shopping centers and historical sites. The proximity to the sandy beaches enhances the resort's appeal, allowing guests to soak in the beautiful surroundings. Additionally, an on-site travel agency and car rental services make exploring the area convenient.

Rooms

Each room is a private paradise boasting a double whirlpool tub and ocean views. Amenities include a mini bar filled with soda, water, juice, and beer, plus a welcome bottle of wine. The suites offer spacious layouts and perfect options for indulging in comfort.

Eat & Drink

The resort features four distinctive restaurants, including Oriental, Italian, and Mediterranean cuisines. Guests can indulge in signature dishes such as the best omelettes prepared with care. Dining options cater to all tastes, from exquisite entrees to light snacks and desserts.

Leisure & Business

Guests can enjoy a massive heated main pool, relax at the beach, or explore thrilling water activities like stand-up paddleboarding. The resort also offers a state-of-the-art fitness center and a luxurious spa featuring exclusive treatments. Family-friendly amenities, including a Kid's Club and a game room, ensure entertainment for all ages.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Superior Deluxe Room

Max:

4 persons

41 m²

Bed options:

1 King Size Bed

Lake view

Shower

Coffee machine

room details

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Superior Deluxe Room

Max:

4 persons

41 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Governor King Suite

Max:

2 persons

58 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Cancun 6.4 mi

Airports

Cancun (CUN) 13.5 mi

Isla Mujeres (ISJ) 17.8 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Delicious Dining!

“The variety of food available at the restaurants was fantastic, especially the authentic Mexican dishes that we thoroughly enjoyed.” view full review

Relaxing Spa

“The spa facilities provided a tranquil atmosphere that allowed us to unwind and fully enjoy our treatments, making it a highlight of our trip.” view full review

Comfortable Rooms

“Our room was incredibly spacious and featured a hot tub, providing the perfect setting for relaxation after a long day by the pool.” view full review

Fun Kids Club!

“The kids club offered engaging activities and crafts that kept our children entertained, allowing parents some much-needed relaxation time.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Golf course
Pool tables
Table tennis
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

2000 ft

CancunMexico

Avenida Kukulkan

4900 ft

Aquarium

Interactive Aquarium

2300 ft

Museums

Cancun Wax Museum

2000 ft

Museums

Museo Subacuatico de Arte

4400 ft

Beach

Playa Marlin

4800 ft

Night club

Coco Bongo

1.5 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

4700 ft

Shopping Area

Fashion Harbour

2300 ft

Mall

Luxury Avenue

1.0 mi

Mall

Kukulcan Plaza

1.0 mi

Parks

arte Garden

2200 ft

Mall

La Madonna

2200 ft

Blvd. Kukulcan Km 9

Cancun Convention Center

1.6 mi

Chetumal Km 36. 5

Water Park at The Grand

3900 ft

Beach

Chac Mool Beach

1.0 mi

Shopping Area

Luxury Avenue Cancun

5200 ft

Blvd. Kukulcan 13

Marlin Beach

4300 ft

Night club

The City Nightclub

1.6 mi

Night club

Palazzo

1.6 mi

Beach

Playa Forum

1.5 mi

Night club

Daddy'O

1.5 mi

Beach

Mandala Beach Club

1.6 mi

Night club

Mandala Nightclub

1.6 mi

Punta Nizuc - Cancún 210

Playa Lagarto

1.5 mi

Nearby

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1400 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1500 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1700 ft

Shopping Area

Flamingo Mall

1500 ft

Blvd. Kukulcan

Parque Ventura Cancun

1700 ft

Restaurants

Restaurante Umami

400 ft

Blvd Kukulkan KM 11. 5 Manzana 52 Zona Hotelera

Tacun Mexican Restaurant

1000 ft

Avenida Kukulkan

La 3a Ronda Cancun

1600 ft

Blvd. Kukulcan

Bubba Gump Shrimp Co

2100 ft

Flamingo Mall Boulevard Kukulcán km 11.5

KAI

1100 ft

Plaza La Isla No 2 Blvd. Kukulcan Km 12.5

Bamboo Brisas

1700 ft

km 18.7 Blvd Kukulcan Condominio Brisas

Crown Club Lounge

1700 ft

Blvd. Kukulcan Km. 18.5

Hong Kong

1700 ft

Blvd Kukulkan Km 9

Come'n Eat

1700 ft

Blvd Kukulcan km 12.5

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the resort and would come back

8.6/10

Great

Rooms

7.9

Location

9.4

Service

9.3

Dining

7.4

United States of America, January 2025

9.0/10

We had a fantastic stay at Beach Palace Resort! The beautiful beach and numerous pools made our vacation so enjoyable, and the service was outstanding throughout our stay. The Asian restaurant, Wok, was a highlight for us, especially with the excellent service from Myrna. However, we wished the variety of dining options and some food quality could be better. Despite some minor issues, it was an incredible family trip overall.

Rooms

9.0

Our room was spacious with stunning ocean views, and it was well-serviced every day.

Service

10.0

Service was consistently excellent across all areas, from the restaurants to the beach activities.

Location

10.0

The resort is right on the beach, perfect for relaxation and fun activities.

Dining

7.0

Although some dining options were great, like Wok, others could use improvement.

Facilities

9.0

The pools were beautiful and well-maintained, ideal for both relaxation and fun.

Rex

United Kingdom, December 2024

9.2/10

Our stay at the resort was absolutely wonderful! The beach was stunning and right at our doorstep, making it easy to enjoy every day. The staff made us feel like family, going above and beyond to ensure our comfort. The rooms offered breathtaking ocean views and were spacious enough for our needs. While the dining was generally good with many options, I do think some meals could have been better. Overall, it was a fantastic vacation, filled with great memories, especially for the kids.

Rooms

9.0

We stayed in an ocean view room that was spacious and had beautiful views. Enjoyed sipping morning coffee on the balcony.

Service

10.0

Service was exceptional; every staff member was warm and eager to help, whether it was at the buffet or by the pool.

Location

10.0

The resort is perfectly located, right on a beautiful beach, and only a short walk from shopping areas.

Dining

8.0

Dining was good with plenty of variety, although some nights were not as impressive as I had hoped.

Facilities

9.0

Facilities were well-maintained and provided a relaxing environment, especially the pool area.

Billy

United States of America, December 2024

8.6/10

We had a wonderful experience at Beach Palace. The beach was breathtaking with warm sand and clear waters, making it a perfect spot to relax. The rooms were lovely and comfortable, though we did have some minor delays with housekeeping. The service was genuinely outstanding, especially from the bartenders and front desk staff. However, the pool area could be better, as the main pool felt a bit small and crowded. Overall, it was a great stay with a few aspects needing improvement.

Rooms

9.0

The rooms were beautiful, clean, and comfortable, offering a great view of the lagoon.

Service

9.0

The service was exceptional, with attentive staff doing their best, especially during a staffing shortage.

Location

10.0

The location was fantastic, featuring a stunning beach and easy access to nearby shopping.

Dining

8.0

The food quality was mostly phenomenal, with a variety of tasty options, although some items ran out quickly at the buffet.

Facilities

7.0

The resort had excellent facilities like multiple pools, although the main pool could get crowded.

Hudson

United Kingdom, November 2024

8.2/10

I had a wonderful first stay, especially enjoying the exceptional spa service and dining options. The staff was incredibly attentive, making my experience even better. However, some specialty restaurants need improvement and there were minor issues with the rooms. Overall, the beach access and overall atmosphere made it a memorable trip.

Rooms

7.0

The rooms were not incredibly fancy, but they had everything we needed. I loved relaxing on the spacious balcony with a beautiful view.

Service

10.0

Service was above-and-beyond wonderful. Not only were we greeted with warm hospitality, but the team helped plan our stay effectively.

Location

9.0

The hotel is right on the beach, which is amazing. It's also close to shopping plazas, making it convenient for exploring.

Dining

7.0

Dining was hit or miss for me. While some meals were very good, I felt the specialty restaurants could improve.

Facilities

8.0

Facilities were not bad; the spa services were excellent, adding a luxurious touch to my stay.

Taylor

United Kingdom, October 2024

8.4/10

We had an amazing time at the hotel, especially enjoying the breathtaking beach and the fantastic food. The rooms were clean but did need some updating, and while the service was generally excellent, there were a few inconsistencies with housekeeping. Overall, it was a great family-friendly resort, ideal for beach lovers like us.

Rooms

7.0

The rooms were clean but needed some updating.

Service

9.0

Most of the staff were excellent, providing top-notch service with a smile.

Location

10.0

The location was fantastic, with a beautiful beach and nearby attractions for family outings.

Dining

7.0

We had a mixed experience with dining; some meals were exceptional, while others fell a bit short.

Facilities

8.0

The hotel offered great amenities, including a lovely beach and rooftop bar area, though I wished there was an adults-only pool.

Tom

United States of America, September 2024

6.8/10

My experience at Beach Palace was a mixed bag. The beautiful beach and friendly staff made a strong impression, and I loved the lively atmosphere and entertainment. However, I found the dining options underwhelming at times, and service was quite slow in certain areas. Rooms were clean but not quite as luxurious as expected for a 4 Diamond resort.

Rooms

7.0

The room was clean, with a lovely ocean view, but the double beds felt smaller than anticipated.

Service

6.0

Service varied; some staff were fantastic, especially at the buffet, while others were less responsive. Room service got my order wrong multiple times.

Location

9.0

The location right on the beach was stunning, with pristine sand and clear water, perfect for relaxation.

Dining

5.0

Dining was hit or miss; while some restaurants offered good meals, others had smaller portions and cold dishes.

Facilities

7.0

Facilities included a nice rooftop bar and spacious pools, but the overall ambiance could be enhanced.

Mary

United States of America, September 2024

7.4/10

I spent a week at Beach Palace and had a mixed experience. The beach was lovely and the pool area was decent, though not exceptional. While some aspects of the room were fine, like the cleanliness, the double sinks were too low, and the shower was a bit cramped. The staff were incredible and attentive, which really made a difference during our stay. However, the lack of a lobby bar and the pressure from the time-share presentation definitely dampened the experience for me.

Rooms

7.0

The room was clean, but the double sinks were too low and the shower felt cramped.

Service

9.0

The staff was attentive and provided amazing service, especially in the dining area.

Location

8.0

The hotel is located right by a nice beach, which was great for relaxing.

Dining

7.0

The dining experience varied; some meals were great while others were just okay.

Facilities

6.0

The facilities were good, but the pool area could have been better managed.

Isaac

United Kingdom, September 2024

8.6/10

We had a wonderful experience at Beach Palace, where the pools are fantastic, and the beach is simply stunning. The staff were incredibly accommodating, which made our stay enjoyable. However, the rooms could use some updates, and the elevators seemed outdated. Overall, the place is very family-friendly and a great value for money, especially for a beach getaway.

Rooms

7.0

The rooms were clean and comfortable, though a bit tight for space. They definitely need some renovations.

Service

10.0

The service was top-notch, as the staff went above and beyond to ensure we were well taken care of during our stay.

Location

9.0

The hotel is situated in a prime area, right on the beach with beautiful white sand and turquoise water. It’s truly picturesque and close to many attractions.

Dining

8.0

Dining options were varied, and the food was delicious. We particularly enjoyed the buffet with fresh cooking stations.

Facilities

9.0

The facilities were well-maintained, especially the pool areas which were a highlight of our stay. The rooftop pool was a serene spot to relax.

Dan

United States of America, August 2024

8.4/10

My stay at Beach Palace was a memorable experience filled with great service and special touches for my wife's birthday. The beach was stunning with clear waters, and the staff went above and beyond to make our stay enjoyable. While the food was fresh, it could use a bit more flavor and the resort itself is in need of some upgrades. Overall, it was a fantastic trip, and we thoroughly enjoyed our time.

Rooms

8.0

The rooms were clean but in need of some updating. They were spacious and comfortable, perfect for our needs.

Service

10.0

The service was outstanding! Staff were attentive, helpful, and genuinely cared about our experience.

Location

9.0

The location was right on the beach, offering stunning views and easy access to the water.

Dining

7.0

While the food was fresh and varied, I found the taste could be improved. Overall, it was satisfactory but not exceptional.

Facilities

8.0

Facilities were good, especially the beach area and pool, but renovations would enhance the experience.

Jessica

United Kingdom, July 2024

9.8/10

I had an amazing experience at Beach Palace! The staff truly made the trip special with their kindness and attentiveness. The beach was beautiful, and the amenities like the pools and spa were fantastic. However, the childcare hours could be improved, which was a bit disappointing for families. All in all, it was a memorable vacation that I hope to repeat soon.

Rooms

9.0

The room was spacious, clean, and had a wonderful view. I loved the large jacuzzi, and the minibar was well-stocked and replenished quickly.

Service

10.0

The service was exceptional; the staff treated us like family and ensured all our needs were met promptly. They went above and beyond to make us feel special.

Location

10.0

The location was great, right near the beach, providing a perfect backdrop for evening walks while feeling safe and comfortable.

Dining

10.0

Dining was a highlight of the trip! There were many options available, and the food was delicious. Gabriella really made our dining experience fantastic.

Facilities

10.0

The facilities were impressive, especially the pools and spa area. Everything was well-maintained and added a luxurious touch to our stay.